Returns & Exchanges

At Al-Haq Thobes, we strive for your complete satisfaction with our premium craftsmanship. If your garment does not meet your expectations, you may return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the thobes in their original packaging, ensuring all tags are attached and the garment is folded neatly to prevent damage.

3

Ship the Item

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our artisans inspect the returned items for quality, we will process your refund or ship your new exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing